Privacy Policy
Last Updated: 05-02-2026
Introduction
Welcome to KidsJumping.in (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://kidsjumping.in and use our services for booking birthday party services in Delhi NCR. By using our Site, you consent to the data practices described in this policy.
1. Information We Collect
We collect information that you provide directly to us and through automated technologies.
A. Personal Information You Provide:
Contact & Identity Data: Name, email address, phone number, billing and event venue address when you make an inquiry, book a service, or create an account.
Account Information: Username, password, and other details you provide when registering on our website.
Event Details: Child’s name, age, preferred party date, time, venue address, and selected services (theme, rentals, activities, etc.).
Payment Information: Transaction details and payment method. Note: All payments are processed through secure, PCI-DSS compliant third-party payment gateways (e.g., Razorpay, Paytm, Stripe). We do not store your full credit/debit card numbers or sensitive financial data on our servers.
Communications: Records of your correspondence with us via customer support chats, emails, WhatsApp messages, or phone calls.
Reviews & Comments: When you leave reviews or comments on our products/services, we collect the content you post, your name/username, and the date.
B. Automatically Collected Information:
Technical & Usage Data: IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, links clicked, and the dates/times of your visits.
Cookies & Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience, remember preferences, analyze site traffic, and understand user behavior. You can control cookie settings through your browser preferences. For more details, please see our Cookie Policy below.
2. How We Use Your Information
We use the collected information for legitimate business purposes, including:
To create and manage your account, process your orders, and deliver our services.
To communicate with you regarding your order, service updates, and inquiries.
To send you important administrative information, invoices, and receipts.
To display your product/service reviews (with your name) to help other customers.
To personalize your experience, improve our website, services, and customer support.
For internal purposes such as data analysis, audits, and fraud prevention.
To send promotional emails or SMS about new services, special offers, or updates, but only if you have explicitly opted-in. You can opt-out anytime using the unsubscribe link in our emails or by contacting us.
3. Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share information in the following limited circumstances:
Service Providers: With trusted third-party vendors who assist us in operating our website and providing our services (e.g., payment processors, delivery/logistics partners, decorators, SMS/email service providers). These partners are contractually bound to protect your data and use it only for the services they provide to us.
Legal Compliance: To comply with applicable Indian laws, regulations, legal processes, or enforceable governmental requests (e.g., court orders).
Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business, where customer information is transferred as a business asset.
Publicly Visible Information: Your name and reviews/comments you voluntarily post on our website will be visible to other website visitors.
4. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or legal obligations).
Account Information: We retain your account data as long as your account is active. You can request account deletion.
Order Information: Financial and order records are retained as required by Indian tax and commercial laws (typically 6+ years).
Reviews/Comments: These are retained indefinitely unless you request removal.
Marketing Data: Until you opt-out or withdraw consent.
5. User Accounts and Comments
Accounts: When you create an account, we store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except you cannot change your username). Website administrators can also see and edit this information.
Password Reset: If you request a password reset, your IP address will be included in the reset email for security purposes.
Comments/Reviews: When you leave a comment or review on our site, we collect the data shown in the comments form, your IP address, and browser user agent string to help spam detection. An anonymized string (hash) created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture (if available via Gravatar) is visible to the public alongside your comment.
6. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include SSL encryption on our website, secure servers, and controlled access to data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies Policy
What are Cookies? Cookies are small data files placed on your device.
How We Use Them:
Essential cookies are necessary for site functionality (e.g., shopping cart, user login).
When you log in, we set cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login persists for two weeks.
If you edit or publish a review, an additional cookie is saved in your browser indicating the post ID. It expires after 1 day.
Analytics cookies help us understand site usage.
Your Control: You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Disabling essential cookies may affect site functionality.
8. Embedded Content & Third-Party Links
Pages on this site may include embedded content (e.g., YouTube videos, Google Maps). This content behaves exactly as if you visited the other website, which may collect data about you, use cookies, and monitor your interaction. Our website may also contain links to third-party sites. We are not responsible for the privacy practices of these external sites.
9. Your Rights (Under Applicable Indian Law)
You have the following rights regarding your personal data:
Right to Access & Portability: Request a copy of your personal data.
Right to Correction: Update or correct inaccurate data in your account.
Right to Deletion: Request erasure of your data, subject to legal obligations.
Right to Object: Object to processing of your data for direct marketing.
Right to Withdraw Consent: Withdraw marketing consent anytime.
To exercise these rights, contact us at support@kidsjumping.in. We will respond within 30 days as required by law.
10. Where Your Data is Sent
Visitor comments/reviews may be checked through an automated spam detection service. Your data may be processed by our service providers (e.g., hosting, email services) who may have servers located outside India. We ensure they provide adequate data protection.
11. Changes to This Privacy Policy
We may update this policy periodically. We will notify you of material changes by posting the new policy on this page and updating the “Last Updated” date. Your continued use of our Site constitutes acceptance of changes.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: team@kidsjumping.in
Phone: +91 9654908410
Address: 131A, Gali No -2,Part -1, Panchsheel colony, Faridabad